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When the website starts talking with your customer

 

The bloo.agent interacts as the first solution on the market in natural language and via voice with your customer. Now it's time to come back to real conversations.

 

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The bloo.agent is your virtual assistant

 

The bloo.agent boosts customer satisfaction by streamlining communication and providing personalised, efficient support. He interacts with customer in natural language direct on the website.

 

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bloo.agent is your 24x7 customer contact

 

The new artificial intelligence driven bloo.agent is your 24x7 available employee. He serves customers, answers questions, explains products and many more.

 

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A complete new approach
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powered by artificial intelligence

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Voice Assistant for Web, Mobile and more

Intelligent Voice Assistant for Web, Instant Messaging and more

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Driven by Improved Artificial Intelligence

User Guidance with intelligent AI Technologies.

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Automated Knowledge Management

Completely automated Knowledge Management from different sources.

24x7 Services

24x7 assistant with energy of more then 100 employees
24x7 Services

Data Sources

Easy to integrate a vast array of information sources.

Data Sources

Enterprise Level

The solution is designed for SME and enterprises.
Enterprise Level

Easy Integration

The bloo.agent can be integrated in every web site and mobile apps.
Easy Integration

Software as a Service

Completely operated and supported by bloofactory in german data centres. 
Software as a Service

Supported Languages

bloo.agent supports 60 languages and will be continuously be improved.

Supported Languages

How the bloo.agent supports your business

The AI powered bloo.agent addresses a wide range of business needs and expectations.

24/7 Assistance

bloo.agent provides instant responses to customer queries about the company and its offerings, available 24/7.

Interactive Q&A

bloo.agent engages customer in interactive conversations, answering specific questions and guiding them to relevant sections of the website or documents.

Guided Navigation

bloo.agent helps users to navigate the website, providing step-by-step guidance to explore company information and product details.

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Real-Time Assistance

bloo.agent provides real-time answers to customer questions about product details, specifications, and usage, reducing the need for customer to sift through complex descriptions.

Simplified Language

bloo.agent analyses complex product descriptions and explains them in a simpler, more conversational language, making them easier for the average customer to understand.

Key Information Highlighting

bloo.agent identifys and highlights the most critical information within a product description, ensuring that essential details are easily accessible.
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Round-the-Clock Support

bloo.agent as virtual assistant provides customer support 24/7, ensuring that customers can get help anytime, without having to wait for business hours.

Automated Ticketing

bloo.agent automatically generate support tickets for more complex issues, categorise them, and assign them to the appropriate human agents.

Workflow Automation

bloo.agent automates repetitive tasks, such as sending follow-up emails, updating customer information, and providing status updates.

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Real-Time Assistance

bloo.agent offers instant responses to common customer queries, reducing wait times and improving customer satisfaction.

FAQ Handling

bloo.agent handles frequently asked questions, providing quick answers and freeing up human agents for more complex issues.

Troubleshooting Guides

bloo.agent guides customers through step-by-step troubleshooting processes for common technical issues.

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Our solutions for your success

Marketing, Sales and Service

With our different solutions we support your business in the best way possible.

bloo.agent 4 sales

bloo.agent 4 sales

Increase sales with AI

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bloo.agent 4 service

bloo.agent 4 service

Push service and customer success.

bloo.agent 4 service
bloo.agent 4 marketing

bloo.agent 4 marketing

We boost your marketing with AI.

bloo.agent 4 marketing
Stop Wasting Time

Start Smart with our Agents

Monthly Save 20% Annual
bloo.agent entry
€99
€79
/Month*
/Month*
The entry bloo.agent for your business.
1 active agent as text chat
1,000 valid chats/month
Support for Web, Telegram, WhatsApp
8x5 Support via Support System
Get started
Get started
* Billed as €297 quarterly (auto-renewal)
* Billed as €948 yearly (auto-renewal)
bloo.agent pro
€499
€399
/Month*
/Month*
The 1st Voice + Text Agent on the market
3 active agents
5.000 valid chats/month
4.500 Voice Minutes
Support for Web, Telegram, WhatsApp via integration
8x5 Support via Support System
Unlimited training history
Get started
Get started
* Billed monthly (auto-renewal)
* Billed as €4.788 yearly (auto-renewal)
bloo.agent premium
€999
€799
/Month*
/Month*
The first voice + text agent on the market with premium voices
5 active agents
15.000 valid chats/month
9.000 Minutes Standard Voice
2.000 Minutes Premium Voices
Support for Web, Telegram, WhatsApp via integration
Personal onboarding
8x5 Support via Support System
Unlimited training history
bloo.agent building services
Get started
Get started
* Billed monthly (auto-renewal)
* Billed as €9.588 yearly (auto-renewal)
bloo.agent enterprise
€1.999
€1.999
/Month*
/Month*
Enterprise Grade Voice + Text Solution
unlimited active agents
30.000 valid chats/month
18.000 Minutes Standard Voice
4.000 Minutes Premium Voices
Support for Web, Telegram, WhatsApp via integration
Personal onboarding
24x7 Support via Support System
Unlimited training history
bloo.agent building services
Personal Support
Security assistance
Get started
Get started
* Fixed-price contract with annual billing
* Fixed-price contract with annual billing

Typical challenges bloo.agent addresses

With our new solution bloo.agent all following challenges will be adressed and the customer experience improved.

Explain Complex Solutions

Diverse Backgrounds

Audiences often have varied levels of knowledge, making it difficult to tailor explanations to everyone’s understanding.
Diverse Backgrounds

Technical Jargon

Using industry-specific terminology can confuse those unfamiliar with the language.
Technical Jargon

Balancing Act

Simplifying complex ideas without losing essential details is challenging. Oversimplification can lead to misunderstandings or undervaluation of the solution’s sophistication.
Balancing Act

Help customer to reach the right person

Clarifying Needs

Customers may have difficulty articulating their specific needs, making it hard to direct them to the appropriate person.
Clarifying Needs

Assessing Complexity

Some customer needs may be complex and multifaceted, requiring input from multiple departments or specialists.
Assessing Complexity

Complex Hierarchies

Large organizations with complex hierarchies can make it difficult to identify the correct point of contact.
Complex Hierarchies

Improve customer satisfaction

Diverse Needs

Customers have varied preferences and expectations, making it challenging to cater to all segments effectively.
Diverse Needs

Changing Expectations

Customer expectations evolve over time, influenced by trends, competition, and personal expectations.
Changing Expectations

Clear Communication

Miscommunications or lack of clarity can lead to misunderstandings and dissatisfaction.
Clear Communication

Handling Complaints

Addressing complaints promptly and effectively can be challenging but is crucial for maintaining satisfaction.
Handling Complaints

Learning from Feedback

Using negative feedback constructively to improve services and products.
Learning from Feedback

Increase service quality with customer support

Scalability

Managing high volumes of customer inquiries without compromising on service quality.
Scalability

Response Times

Ensuring timely responses, especially during peak times or unexpected surges in demand.
Response Times

Collecting Feedback

Effectively gathering and analyzing customer feedback to identify areas for improvement.
Collecting Feedback

Anticipating Issues

Identifying and addressing potential issues before they escalate to improve customer satisfaction.
Anticipating Issues

Proactive Communication

Keeping customers informed about issues and resolutions proactively.
Proactive Communication
A few more examples

Success Stories

Improve phone support by 355% with AI
Customer Support

Improve phone support by 355% with AI

Dec 14, 2023 6:33:12 PM 2 min read
With AI, use knowledge 27% more effectively and save up to 34% costs
Informationsmanagement

With AI, use knowledge 27% more effectively and save up to 34% costs

Dec 7, 2023 12:12:24 AM 2 min read
More Success Stories
Customers Voice

Don't just take our word for it

Read what our early customer say about us and bloo.agent.

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The Path to your bloo.agent

powered by artificial intelligence

Step 1: Book an appointment

Click on one of the "Book a meeting with us" buttons and find an appointment and send in your contact request. 

Step 2: Phone Call

If it turns out that we can help you and that we meet the necessary criteria, you will have a qualification conversation with an expert.

Step 3: Workshop

Become part of the bloo.agent winners and implement your bloo.agent with us.

Book a free meeting with us